Results
MD MatchUp connects patients to the right providers, turning smarter data into measurable outcomes with more visits attended, higher satisfaction, and stronger performance.
Proven Impact at a Midwest Health System
Over 22 months, MD MatchUp drove meaningful results across attraction, engagement, and retention, demonstrating how better patient-provider alignment translates to measurable outcomes.
11,160
Unique Consumers engaged with MatchUp (patient-provider matching product)
93%
Completion Rate of MatchUp surveys
5,377
New & Retained Patients for a major boost in acquisition and retention
40,251
Total Patient Visits Attended, ensuring actual care delivery
$10.1 Million
Revenue Realized
5x
ROI vs. capital investment in licensing and marketing campaign
48%
Conversion Rate for Consumers → Patients
7
Average Visits per Patient over 22 months
232
Unique Zip Codes Searched
190
Participating Providers: Primary Care, Women's Health, Pediatrics, Cardiology
Patients Experience Better Care
MD MatchUp improves the patient experience, adherence, and satisfaction, directly supporting clinical and value-based care goals.
+46%
Positive Outcomes vs. non-MDMU patients
+33%
Patient Satisfaction vs. non-MDMU patients
+30%
Patient Loyalty vs. non-MDMU patients
+21%
Easier Communication with Providers vs. non-MDMU patients
+17%
More Provider Trust vs. non-MDMU patients
+17%
Better Compliance vs. non-MDMU patients
The Seven C’s of Patient-Provider Relationships™
CONNECTION
Patient-provider rapport
COMPLIANCE
Patient following treatment
COMMUNICATION
Clear information exchange
CONFIDENCE
Trust in care decisions
CONTENTMENT
Satisfaction with care
COMMITMENT
Long-term engagement
CONSEQUENCE
Measurable health outcomes
Ready to turn insights into impact?
Align patients with the right providers, strengthen networks, and unlock new revenue opportunities.